Bryan Flynn's Central Massachusetts Mortgage Blog


RE Agents, what do you look for from LOs?

Attention Real Estate Agents!!!!

I would love to hear your opinions on what you look for when choosing to work with loan officers, what impresses you, what irritates you, what is most important, what is least important.

 I am looking to spark up some great comments in order to help both professions work more closely and congruently together in the time to come...when I think we need it the most because of what we are up against with market conditions.

 Let us have it!!!

Comment balloon 6 commentsBryan Flynn • March 06 2008 09:01AM


Bryan, the thing I have not yet found in a LO is one who would give back referrals to an agent that gave them steady business.
Posted by Brian Schulman, Lancaster County PA RealEstate Expert 717-951-5552 (Coldwell Banker Residential Brokerage, Lancaster PA) almost 13 years ago
I agree with what Chris wrote above - however the number one thing is to answer their phone or if they are unable to call back in a timely manner!!!!
Posted by Sharon Paxson, Newport Beach Real Estate (Compass) almost 13 years ago
Chris, for them to look at the Purchase Agreement and make sure the finance contingency is removed by that date. Phone calls are good too, especially to the nervous buyers. 
Posted by Missy Caulk, Savvy Realtor - Ann Arbor Real Estate (Missy Caulk TEAM) almost 13 years ago
thanks for the responses
Posted by Bryan Flynn, Central Mass and Worcester Mortgages (Regency Mortgage Corporation) almost 13 years ago

Hi Chris,

I agree with Chris and Missy on the following qualities I look for:

  • Good bedside manner, especially patience with first time home buyers
  • Ability to solve problems and find ways to help my clients buy homes
  • Referrals

I also choose lenders who can do FHA mortgages with downpayment assistance programs and who will partner with me on lead generation.

Posted by Annette Thompson, College Station Real Estate (Texas Real Estate Services) over 12 years ago


For me it is all about dependability and knowing you will take excellent care of my client. I only refer mortgage professionals I know will do an excellent job for my client. Also, as others mentioned, a two way referral street. I like to have a good working relationship with mortgage professionals so they feel comfortable referring business to me.

Posted by Christina Dowell (Worcester Property Management LLC) over 12 years ago